6 Ways to Lose Your Customers…Guaranteed

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A recent article, 7 Effective Ways to Drive Customers Away by Melissa Thompson says that the consumer purchasing power has significantly increased in 2015. Which means, this is a great time to be in business and to widen your customer base.

However, to ensure great sales, beware of the following business practices that push away customers.

  1. Arguing with clients is the worst thing you can do to drive them away. You can either be right all the time, or you can keep your customers happy.

Listen and learn from your customers.

  1. See how much you can squeeze out of your customers is a detrimental way of doing business.

No hidden charges should be charged. The short term gain you may have will never match your long term customer loss.

  1. A sales clerk who interacts with customers with memorized phrases shows uncaring and insincere attitudes.

You and your staff need to be aware of the time, date, and context of your interactions with customers.

  1. The kind of phone system you use tells a lot about your business, and your readiness to help clients. Clients who have to jump through hoops in order to talk to a real person on an automated system are not likely to call back again.

A virtual office plan that offers a professional receptionist to answer calls “live” in your company’s name can help your with the issue.

  1. If you can’t be honest with basic consumer information then you should not try to run a business.

Transparency is a good thing in business.

  1. Cutting costs at the expense of customer’s health and safety.

Never settle for second-best or questionable products.


Customer satisfaction is the very essence of your business success. Providing your customers with a good place to transact business is beneficial, too. YourOffice features a network of world-class business addresses. Each location offers both beautifully appointed short term offices and permanent individual office space. Our offices are move-in ready and equipped with top furnishings and technology that are guaranteed to leave a lasting impression.

How would you keep your customers satisfaction?  We’d love to hear your comments.  Please visit us on Twitter and Google Plus.

5 Damaging Ways to Run Your Business

Serviced Office SpaceA recent article, 6 Strategies That are Sabotaging Your Team Management by Kimberly Grimms says that team management is an essential part of an organization, therefore not implementing a well-coordinated team management strategy will drive to career’s dead end.

Here are 5 damaging ways to run your business

  1. Generalizing Your Employees

Generalizing the personalities, working and learning patterns of your employees is one of the most common mistakes team managers make. Therefore, they tend to have an constant approach to managing their employees, resulting in inefficiency and failure.

  1. Weak Client Relationships

As a team leader, you may create your own vision on how your client will respond to your services– doing this usually causes your team efforts more harm than good.

  1. Lack of Commitment

You’re working as a team. If a single member is not working efficiently with the entire team it can damage the whole group.  Employees who are not working efficiently are likely just there to pursue short-term goals. They may not have the desire to fully apply themselves to the job like the rest of your team members do.

  1. Immediate Compensation

Instant raise of compensation may inspire your team members to work harder and more efficiently; but this immediate satisfaction may last within a certain period of time. After the satisfaction from the increase fades away, team members have the tendency to slack on their commitments.

  1. Believing That Perfection Equals Success

If you’re a perfectionist, you’ll find yourself constantly worrying about taking risks in making significant decisions for your team. As a result, nothing ever gets accomplished for your clients. Believing that perfectionism equals success is a flawed belief.


Successful team management is not happened by chance—it requires careful study and implementation of a system that will fit your business structure.  If you need workspace to meet and train your team members, YourOffice can be of great help to your training and conference needs. YourOffice is a leader in providing the most prestigious fully serviced office space and meeting space for any size business. Convenient, hassle free, and move in ready- our offices, meeting rooms, and conference rooms are designed to meet your business’ every need.

We hope this article has been helpful one and we invite you to write your comments and questions below.  You can also visit us on Twitter and Google Plus.

6 Innovation Killers for Your Business to Avoid

Virtual OfficeA recent article, Ten ways businesses can kill innovation, by Nick Heath, talks about how many large businesses are often centered around practices that stifle innovation.

Below are 6 red flags to look out for in your business.

1.Fear to explore new ideas
Some businesses object to any changes or pursuits that might upset their established setup. If a business is unable to adapt to the changes of their environment or unwilling to seek new solutions, the company will stop growing.

2. Being tightfisted
Withholding funds for development can hamper innovation. While it is important to be efficient with company spending, departments need funding to put innovation into action.

Focusing too strongly on short-term results can reduce the organization’s chance to innovate. When the majority of resources are put into just keeping the business running, it leaves little room for change or improvement.

4.Dismissing past attempts
An idea that didn’t fit a past circumstance, may be the solution for future circumstances. Don’t be afraid to try old approaches a second time. Innovation can turn old failures into new successes.

5.Placating rejections
If a manager has no intention of considering or using an employee’s idea, they should be upfront about it. Innovation involves a continuous stream of suggestions and experimentation. To encourage innovation among employees, a culture of trust must be established.

6.Unwilling to take risks
Enterprises often lack the grit to take a chance on potentially disruptive innovations. Impulsive actions and carelessness should be avoided, but taking risks doesn’t have to be a dangerous game. Taking risks for the sake of innovation is usually less about the actual risk and more about the fear of change.

Successful businesses value innovation. If you are looking to innovate your business’ workspace, YourOffice can help. YourOffice offers a wide choice of office and workspace solutions: virtual office space, meeting room access, and coworking office space. You’ll have access to a complete array of office support and concierge services as well as state-of-the-art business technology.

3 Critical Issues In Choosing Your Business Site

Executive Office SpaceChoosing the location of your business is a big deal. It is as critical as when you buy a house. A recent article, 3 common mistakes in picking a location for your small business by Benjamin Pimentel points out that choosing the right place for your business operation can have a major impact on your success.

With the help of technology using data analytics, finding the ideal business site seems to be more convenient. However, choosing a location is still big issue for many small industries.

Here are three issues to consider.

  1. Uncertain of target market

The first and most important factor that you should consider when setting up a small business is the target market. Knowing your customer will help you decide the right location for your business.

You must know where to find your prospective customers, their behaviors, and their purchasing capacity. Failing to do so can lead to business failure.

  1. Disregarding accessibility and other issues

Clear understanding of how and when your clients would visit your shop is crucial. Pay attention to any issues of parking, traffic flow and even signage.

The U.S. Small Business Administration urges small business owners to consider their location. Does the location compliment the business’ image? Does the surrounding location provide competition?

  1. Lack of understanding in lease contract negotiation

It’s essential to have complete awareness of the amount of rent you can pay based on your business type. You should be aware of all financial considerations, including hidden charges. Don’t make a poor business deal due to ignorance.


Having insight about your target market will direct you to your right business location. As a small business, you may need our services to help you decide where to launch your business. YourOffice features a network of world-class business addresses. Each location offers both short term offices and permanent individual office space. Our offices are move-in ready and equipped with professional furnishings and technology that are guaranteed to leave a lasting impression.

We hope this article has been helpful and invite you to write your comments below. You can also follow us on Facebook / Google Plus.

Top5 Coworking NetworkingTips

22222Joining a coworking office space has many benefits. One of the best perks is building positive business relationships with the other companies and organizations within your space. Even though you might feel like blending in to your coworking space like a wallflower at a school dance, you need to break out of that cycle and start networking like the pros! Here are our top five coworking networking tips:

  1. Get to know your receptionist. Most coworking spaces share one office receptionist. He or she is a goldmine of business development information. They will know who’s been there the longest, who knows who, and even a little office gossip. Tell your receptionist about your business and what kind of clients you’re looking for. Obviously you should wait until the right time to tell her these things. You need to build an authentic relationship first.
  2. Don’t be afraid to peek over your office divider and strike up a conversation. Even though everyone has work to do, almost everyone loves to grab a cup of coffee and/or tea. Ask your neighbor if he or she wants to join you at the local coffee shop. Ask them about their business and find out exactly what they do. Tell them about your business in a casual way.
  3. Be a connector. After you get to know everyone in your coworking office, think about your business contacts and you coworking neighbors. Would anyone in your network benefit from knowing each other? Can you connect the dots for them and increase their business development opportunities? If so, make introductions and get people talking. They will thank you and remember your services should the opportunity come up.
  4. Keep your coworking neighbours up to date on the latest office trends. Did you find a neat app that tracks hours and billing? Maybe you found a cool transit app that calculates your miles travelled. Is Facebook offering a new marketing service for small businesses? Keep your finger on the news pulse and share regularly. Sharing your knowledge will make you look intelligent and in the know.
  5. Trade services. Would your coworking neighbour benefit from your business services? Could you use theirs? When you encounter someone who offers a service you need, figure out if they need your service too. The benefits of this coworking networking tip is that other people in the office might hear about your services too!

Moving into a coworking office space is fun and exciting. You get to meet new people, hang out in cool space and even get to do a little networking. Getting to know your receptionist, sparking conversations, being a connector, staying up to date on the news and possibly trading services are all great ways to do a little business development while on the job.


The Benefits Of Not Working From Home

A recent article, The Benefits Of Not Working From Home by Alex Kopicki, indicates that many people dream of working from home, imagining flexible hours, a no dress code policy, all a few steps away from their kitchen. Unfortunately, the dream doesn’t always translate to a seamless reality.

Certainly having an office space, whether it’s a full-time executive office space or a rented co-working space only available during working hours are advantageous and here are some reasons why having office space is beneficial:

Increased Efficiency

If you work from home, it’s a fact that you’re not 100% focused on your work. For example, how many times per day do you get up to grab snacks from your kitchen? Throw in a load of laundry? We all want a balance life between work and home, but continually mixing the two can throw that balance out of whack. And not only do these interruptions take you away from your work but also according to the American Psychological Association, heavy multitasking can have a bad effect on efficiency. Indeed, having full service virtual offices will increase productivity.


Working with different groups in a team office space setting can help you become a more skilled, productive employee. Effective teamwork allows for creative thinking and helps in forming problem-solving skills. In a study done by Gensler, the test subjects studied and socialized more effectively. However, time spent collaborating has decreased by 20 % since 2008. If you work from home, with whom are you collaborating? You need to be actively engaging with people in order to succeed and get things done.

Access to Talent Pool and Teamwork

Working in a coworking office space lets you discover the right people for your company. Surrounding yourself with brilliant people helps your business prosper. Also, you can brainstorm the best ways to complete your business plans and check out your competition to see what you are up against.

Career Development

To be successful in your career, you need to be involved with your company. If you work for a big corporation, the office and culture is continually changing. You need to be an active member of the corporate culture and participate in team-building opportunities to stay connected. You also need to be in the same room as someone to completely understand that person’s energy and focus. Your relationships with co-workers and supervisors will be stronger and better if you spend time with them face to face. Co-working space is important to stay up to date with your competition and continue to learn trends in your industry.


Working from home is getting famous yet work from The Smarter Way To Office is profitable too. Whether you are a small business owner or a large enterprise, everything you need to optimize your business performance is right here – from day one. Your workplace comes complete with furniture, telephone lines and equipment, secure high-speed Internet access and a world-class business support team.